Customer Relationship Manager

Teaching Socials The leading management consultancy for personal brands in the German-speaking world Team of 25 high-performers Has grown from 0 to a constant > €750,000 monthly turnover within 2 years We help real estate and financial entrepreneurs to make their personal brand visible, to attract more customers in a predictable manner and to scale their company The role:

You are the person who ensures that no customer is silently lost.

You keep the relationship between the calls warm and awake — through daily monitoring, proactive care and reliable follow-up.

Our account managers advise strategically, you close the gap between them: you recognize early when a customer dissolves and act before it's too late.

If you stick with it, the customer stays.

Proactive relationship maintenance:

Keep active contact before customers ask — structured, warm and with a system instead of a shout-out Risk monitoring:

Monitor inactivity, declining satisfaction and missing posts on a daily basis — every risk signal has a documented measure within 48 hours Activation & accountability:

Get customers to post regularly, use the platform and appear in calls Social proof:

Collect Trustpilot reviews and case studies systematically — can be planned instead of randomly Maintaining data:

CRM mandatory fields, health scores, status and next step — always complete and up-to-date AM relief: