Junior CRM Manager Campaigns (m/w/d) | remote oder hybrid

Ready to join a dedicated team on a mission to revolutionize oral care? As a Junior CRM Manager Campaigns, you play a central role in turning our existing customer base into an active community.

You develop and send newsletter campaigns that not only promote products, but are relevant, add value and contribute measurably to the growth of our brand.

We do not want to send interchangeable newsletters that disappear unread in the mailbox.

We want to create communication that reaches the right people at the right time: with strong topics, clear language and a good understanding of what our customers are really interested in.

We are looking for you: a structured, curious and data-oriented personality who wants to implement CRM campaigns independently and work with us to make every shipment a little better.

Tasks What this role is really about This role is not a pure marketing automation or technical CRM operations position.

Your focus is on planning, creating, managing and optimising our regular newsletter campaigns .

You combine good timing, relevant content and clean segmentation with a clear view of performance.

Our Head of CRM is responsible for the overall customer journey as well as the development and optimization of our automated flows.

You work closely Newsletter key figures Ability to read dashboards and reports and derive initial learnings from them Structured and reliable way of working Ability to organise tasks independently in a remote setting Desire to take responsibility and develop professionally Nice-to-haves

with a DTC or e-commerce brand First points of contact with health, beauty, lifestyle or consumer goods Basic knowledge of copywriting or content creation Understanding of e-commerce key figures such as AOV, CLV and conversion rate

with segmentations and A/B tests Sense of brand, design and high-quality customer communication

Why this role is exciting At Zahnheld, we do not want to treat CRM as a mere sales channel.

We want to build customer communication that is relevant, builds trust and strengthens long-term relationships.

For you, this means:

Direct influence on customer loyalty, sales and repurchase rate Independent responsibility for an important growth channel Close cooperation with an experienced Head of CRM Clear division of tasks between campaigns and automation Lots of room for testing, learning and your own ideas Fast development opportunities within a growing CRM area Short decision-making processes and direct coordination with other marketing disciplines Working on an ambitious DTC brand with high demands on brand and performance Remote work