EU Freelancer Kundenberater/in (m/w/d) - Inbound Mobilfunk - 100% Remote

100% remote within the EU (except Germany) Project start: mid-July – we are looking for new partners! The hey contact heroes are launching a new, large mobile phone project in the area of prepaid customer service – and for this we are looking for reliable, motivated freelancers who will support us in the long term.

If you live within the EU (but not in Germany) and want to get started with us as a professional customer service partner, you've come to the right place! Tasks What to expect:

Friendly and solution-oriented handling of inbound calls around prepaid, tariff topics, SIM cards, top-ups & basic technical questions.

Structured processes, clear specifications and a professional project environment.

Flexible working hours as part of the project – ideal for freelancers who plan their own time.

Fair compensation per hour or per productive minute (depending on the project model). 100% Remote – You work from your location within the EU.

should absolutely bring with you as a freelancer: 1.

Legal & formal requirements Business registration / self-employment in an EU country (mandatory) Valid VAT ID (VAT ID no.) to be able to issue proper invoices to us Residence in an EU member state (except Germany) Ability to issue monthly invoices Compliance with data protection, confidentiality and NDA requirements Independent organisation of your working hours and