Analista de Experiência do Cliente Júnior

Description £o We are looking for a new Mainoan for the Comex (Customer Relationship) Business Intelligence team.

You will act throughout the customer journey, from £o deployment to strategic support, ensuring autonomy, operational efficiency and the best experience with the Mainà ´ system.

For this challenge, we are looking for an analytical, organized person with great communication £o and a passion for technology and continuous improvement £o.

If you have collaborative spirit, know how to prioritize demands in a dynamic environment and are familiar with innovations and Artificial Intelligence tools to optimize routines, this vacancy is for you!

and attributions Ensure the continuous and efficient execution of customer operations; Act in solving demands and monitoring services; Support customer onboarding and deployment processes; Assist in the adoption of the platform and strengthening customer autonomy; Identify opportunities for improvement and optimization of processes; Contribute to operational scalability and continuous evolution of the area; Participate in internal projects, strategic initiatives and monitoring of OKRâs; Support the use of tools, processes and initiatives related to innovation and AI.

and qualifications £ Graduation in progress or complete in related areas, such as: