Freelancer (m/w/d) gesucht: Inbound - Remote/Home Office in der EU!

Become a partner of hey contact heroes and work flexibly in exciting inbound projects! Are you a freelancer with experience in customer service and would like to become part of a dynamic network? We are looking for dedicated partners within the EU to support us in our inbound customer service projects.

Tasks What to expect:

Diverse projects :

Participation in innovative customer service projects for exciting clients.

You work from your location – all you need is a locked workplace and a stable internet connection.

Personal responsibility :

As a freelancer, you are flexible in your time allocation and decide for yourself how you design your working day.

Inbound communication:

Telephone and written processing of inquiries – always with a focus on excellent customer service.

Solution-oriented work :

You answer customer questions, solve problems and ensure a positive customer experience.Professional support:

You are the first point of contact for customers and work closely with our internal teams.

Qualification You bring:

You live in another EU country and have a registered business with VAT ID

in customer service :

You have already worked as an agent or in a similar role.

Language skills :

You speak and write German at C1 or C2 level – clear, error-free and customer-oriented.

Communication skills :